Welcome

Get ready to master every aspect of the platform. This documentation is your complete guide to implementing, configuring, and optimizing Patagon AI, transforming the way your company manages communication and digital processes.

What you’ll find here:

• Settings: Learn how to create your account, configure user profiles, and customize platform parameters according to your business’s technical and operational needs.

• AI Agents: Set up and train intelligent virtual assistants, fine-tune conversational behavior, define personality and tone of voice, and optimize responses for different service contexts.

• Communication Channels: Integrate and manage multiple channels (WhatsApp, Instagram, Facebook, Telegram) within a single platform, centralizing all customer conversations.

• Knowledge Base: Structure and organize the information that powers your AI agents, ensuring accurate, consistent responses aligned with your policies and procedures.

• Performance: Establish relevant KPIs, monitor metrics in real time, and use dashboards for continuous analysis of operational and strategic performance.

• Reports: Access detailed analytics, build custom dashboards, and extract actionable insights to support data-driven decision-making.

• Integrations: Connect Patagon AI to your existing tech ecosystem through APIs, webhooks, and native integrations with CRM, e-commerce, and other essential platforms.

This documentation brings together detailed technical guides, step-by-step tutorials, and implementation best practices. Each section is designed to accelerate your learning curve and maximize the return on your investment in the platform.

Explore. Implement. Optimize. Shall we begin?